Sara Account Deletion
You can delete your account directly within the Sara app, or you can request account deletion by email.
Delete your account in the app
- Open the Sara app
- Go to Settings
- Tap "Account"
- Delete My Account
- Delete
Request deletion by email
If you cannot access the app, you may request deletion by emailing support@aeritzon.com.
- Use the subject: "Delete My Sara Account"
- Include the email used to register
What will be deleted
- Account information
- Emergency contacts
- Activity data
Additional data controls
Users may delete Emergency contacts (can add or remove up to 5 contacts) at any time within the app. Other data (such as account information and activity data) is deleted only when the account is deleted.
Retention
Once deletion is confirmed, data is deleted within 7–14 days.